Posts Tagged ‘ESRI’

ESRI changing ArcGIS Online’s Terms of Use

December 20, 2012 Leave a comment

I found the following email from ESRI today very interesting.  At least ESRI is not deleting users’ already-existing privately shared material, but it still may put small users in a bind since they’ve selected ArcGIS Online based on the earlier terms, invested time and energy learning to use it, and now the free product has changed (here are ESRI’s purchase options).  ArcGIS Online is still a fairly new product undergoing constant development, so service changes are probably unavoidable at this point.

This issue is somewhat reminiscent of Instagram’s recently-aborted effort to change their Terms of Use so they can sell their users’ uploaded images (apologies if that’s an oversimplification).

Notice: Terms of Use Update

You are receiving this e-mail because you have a free ArcGIS Online Personal Account and Esri has updated the associated Terms of Use, effective December 1, 2012. We want to inform you how the update affects the way you can use your ArcGIS Online Personal Account.

What’s changing?
We are changing the name from ArcGIS Online Personal Account to ArcGIS Online Public Account. The ArcGIS Online Public Account will continue to be available at no cost and, as such, is licensed for personal, noncommercial use only.

Under the updated Terms of Use, ArcGIS Online Public Account holders can:

  • no longer share items privately or create private groups
  • continue creating public groups and sharing items publicly, or keep all items private for their own viewing
  • keep private groups and private items if a personal account was created before November 30

(Note: We will not make any existing private groups and associated items public.)

If you want to continue to create private groups so you can share items privately, you can purchase an annual ArcGIS Online subscription, which also gives you access to all ArcGIS Online features and services.

For answers to any questions or if you need help, e-mail Esri Customer Service at or call 1-888-377-4575.

Customer Service

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